REFUND POLICY

At JAM Sports League, we understand that life happens. While we strive to be flexible, we also have to plan for facility rentals, staff, uniforms, and scheduling. Please read our refund policy carefully before registering.

All registrations are non-refundable unless the event or league is canceled by JAM Sports League. Once registration is complete and payment is submitted, your spot is reserved and confirmed.

If a program, league, or event is canceled by us due to low enrollment, weather, or unforeseen circumstances, a full refund or credit will be issued to all registered participants.

If you choose to withdraw for personal reasons after registering:

• Before the league starts: No refund, but credit may be considered on a case-by-case basis.

• After the league starts: No refund or credit will be given.

We do not offer refunds, credits, or make-up games for missed practices or matches due to:

• Schedule conflicts

• Illness or injury

• No-shows

• Weather-related cancellations

We understand that emergencies can happen. If you experience a medical emergency or major life event, please contact us at jamsportsleague@gmail.com with documentation, and we will do our best to accommodate you.

If you believe you are eligible for a refund, email us at jamsportsleague@gmail.com or call/text 714.862.6798. Include:

• Full name

• Event or league name

• Reason for the request

• Any supporting documentation

Refunds (if approved) will be processed within 7–10 business days.

Please note that any approved refunds may be subject to a small processing fee to cover transaction costs.

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Thank you for understanding our policies and helping us create a smooth experience for all participants!